Home Legal Services Employment Settlement Agreements for Employees Protected Conversations: What Your Employer Can and Can’t Say

Protected Conversations: What Your Employer Can and Can’t Say

Written by: Owen John, Employment Law Partner, Darwin Gray | Last updated: 24/10/2026 | Reviewed by: Owen John


Key takeaways

  • A protected conversation lets an employer raise leaving on agreed terms, even when there’s no dispute yet.
  • It comes from section 111A of the Employment Rights Act 1996, and it’s designed to let both sides talk openly about a settlement.
  • The protection is limited. It only applies to ordinary unfair dismissal claims, not discrimination, whistleblowing, or other claims.
  • If an employer behaves improperly during the conversation, the protection can be lost.
  • You don’t have to respond straight away. You can take advice before deciding anything.

What is a protected conversation?

A protected conversation is a discussion between you and your employer about ending your employment on agreed terms, usually with a settlement agreement, that generally can’t be used against either side in an ordinary unfair dismissal claim. It’s the law’s way of letting employers raise the subject of a parting of the ways without the conversation itself becoming evidence later.

It was introduced by section 111A of the Employment Rights Act 1996, so you’ll sometimes hear it called a “section 111A conversation” or “pre-termination negotiation”. The thinking behind it is practical: sometimes both sides would quietly prefer a clean exit, but neither wants to raise it first for fear of how it looks. The protected conversation creates a safe space to have that chat.

These conversations almost always lead to a settlement agreement, so if your employer has had one with you, it’s worth understanding what it does and doesn’t protect.

What can and can’t be said

The idea is that an employer can be candid, “we think things aren’t working out, and we’d like to discuss you leaving with a settlement”, without you being able to use that as proof they’d pre-judged your dismissal. In return, what you say back is equally off the record for an ordinary unfair dismissal claim.

But the protection has real limits, and this is where people get caught out:

  • It only covers ordinary unfair dismissal. If you have a potential claim for discrimination, whistleblowing (automatic unfair dismissal), or breach of contract, a protected conversation does NOT shield those. Those conversations can still be referred to.
  • The protection can be lost if either side behaves improperly, for example, putting undue pressure on you, bullying you into signing, or not giving you reasonable time to consider the offer. The ACAS Code suggests at least 10 calendar days.

So a protected conversation is narrower than it sounds. If anything discriminatory is said, or you’re pressured hard, the protection may well fall away, and that can actually strengthen your hand.

Protected conversation vs without prejudice

These two overlap so often that employers usually rely on both at once. The difference:

  • Protected conversation (section 111A): can apply even when there’s no existing dispute. But it only covers ordinary unfair dismissal.
  • Without prejudice: needs an existing dispute, but if it applies, it covers that dispute more broadly.

Where there’s no dispute yet (your employer just wants to open the subject), they lean on the protected conversation rule. Where there’s already a disagreement brewing, without prejudice does more of the work. If both apply, you get both layers. Working out which protections are actually in play is something we do routinely, and it shapes your negotiating position.

Can I use a protected conversation as evidence?

For an ordinary unfair dismissal claim, generally no, that’s the whole point of it. But if your situation involves discrimination, whistleblowing, or similar, the protected conversation rule doesn’t cover those claims, so the conversation may be admissible after all. And if your employer behaved improperly during the discussion, that improper behaviour can often be referred to even for an unfair dismissal claim.

This is exactly why it’s worth getting advice early. Whether a conversation is protected isn’t always obvious, and it can make a real difference to the strength of any claim you might have, and therefore to how much leverage you’ve got in the negotiation.

What to do if you’ve had one

If your employer has opened a protected conversation with you, here’s the calm, sensible response: listen, take it in, and say you’d like to take advice before responding. You’re under no obligation to accept, reject, or even react on the spot. Taking time is normal and expected.

Then get the offer and the conversation in front of someone who can tell you what it’s really worth, whether the protection genuinely applies, and whether you’ve got claims that change the picture. That’s where we come in.


Frequently asked questions

What is a protected conversation at work?

It’s a discussion about ending your employment on agreed terms, usually leading to a settlement agreement, that generally can’t be used in an ordinary unfair dismissal claim. It comes from section 111A of the Employment Rights Act 1996. The aim is to let both sides talk openly about a clean exit without the conversation itself becoming evidence. It’s a normal part of how settlements come about, not a sign you’ve done anything wrong.

Can my employer have a protected conversation without a dispute?

Yes, that’s one of the main differences from “without prejudice”. A protected conversation can be used even where there’s no existing dispute, which is why employers use it to raise the subject of leaving in the first place. The trade-off is that the protection is narrower: it only covers ordinary unfair dismissal, not discrimination, whistleblowing, or breach of contract claims.

Does a protected conversation cover discrimination claims?

No. This is the key limit. The section 111A protection only applies to ordinary unfair dismissal. If you have a potential discrimination or whistleblowing claim, a protected conversation doesn’t shield it, and the conversation may be usable as evidence. If you think your situation involves discrimination, that changes things significantly, both for the protection and for your leverage, so it’s worth taking advice before you respond.

Can the protection be lost?

Yes. If your employer behaves improperly during the conversation, by pressuring you to sign, bullying you, or not giving you reasonable time to consider the offer (the ACAS Code suggests at least 10 days), the protection can fall away. That means the conversation could be referred to in a claim after all. Improper behaviour during a supposedly protected chat can actually work in your favour, which is one reason to get advice on what was said.


Talk to us about your settlement agreement

If your employer has opened a protected conversation or offered you a settlement, we’ll tell you what’s genuinely protected, whether you have claims worth more than what’s on offer, and how to respond. We’re Darwin Gray, one of Wales’ leading employment law firms. You’ll work directly with the solicitor on your case, and as the only firm in Wales offering full Welsh language employment advice at every level, we can help in Welsh or English.

Get a free, no obligation chat with our employment team. Call 02920 829 100 or use our contact form.

Related information:

Settlement agreements for employees

Without prejudice

Negotiating a settlement agreement

Refusing a settlement agreement


Disclaimer: This guide is general information, not legal advice, and employment law changes. For advice on your situation, please speak to a qualified employment solicitor.

 

This website contains general information based on English and Welsh law and, although we endeavour to ensure that the content is accurate and up to date, users should seek appropriate legal advice before taking or refraining from taking any action. The contents of this site should not be construed as legal advice and we disclaim any liability in relation to its use.


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