Data protection can feel overwhelming when you’re running a business. Between UK GDPR requirements, Data Protection Act 2018, Data Use and Access Act 2025, Privacy and Electronic Communications Regulations, and the constant threat of ICO scrutiny, getting it wrong could cost you serious money and your hard-earned reputation.
We’re here to make it straightforward. Our data protection solicitors help businesses across Wales and the UK understand their obligations, put the right policies in place, and respond quickly when things go wrong. You’ll work directly with experienced solicitors who explain things in plain English, not legal jargon.
Get a free, no-obligation chat with our data protection team, call us on 02920 829 100 or use our Contact us form.
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Every organisation handles personal data. Whether you’re managing employee records, customer databases, or supplier information, the the data protection legislation sets clear rules about how that data must be collected, stored, and protected, and how it may be used lawfully.
The stakes are real. The ICO can issue fines of up to £17.5 million or 4% of your annual worldwide turnover for serious breaches. But beyond the financial penalties, a data protection failure can damage customer trust and your reputation overnight.
We work with businesses of all sizes, from growing SMEs to established organisations and public sector bodies, helping them stay compliant without drowning in paperwork. Our approach is practical and commercial. We’ll tell you what you actually need to do, not overwhelm you with every possible scenario.
Whether you need a complete compliance review, help responding to a data breach, or ongoing support on ad hoc queries, we’re ready to help.
Ready for a chat about your data protection needs? Get a free, no-obligation chat with our data protection team, call us on 02920 829 100 or use our Contact us form.
Not sure if your current practices meet legislative requirements? We’ll review your data processing activities, identify gaps, and give you a clear action plan. No generic checklists. We look at what your business actually does with data and tell you exactly what needs to change.
Every business needs proper documentation, from privacy notices to data retention policies. We draft clear, compliant policies tailored to your operations, not templates copied from somewhere else. Your policies will make sense to your team and actually reflect what you do.
When a breach happens, you’ve got 72 hours to report it to the ICO in many cases. Our team responds quickly to help you assess the situation and meet notification deadlines.
Responding to subject access requests properly is trickier than it looks. We help you set up processes to handle SARs efficiently and advise on complex requests, including those involving legal privilege or third-party data.
Moving personal data outside the UK requires specific safeguards. We advise on transfer mechanisms, standard contractual clauses, and adequacy decisions to keep your international operations compliant.
Your team is your first line of defence. We deliver practical training sessions tailored to your organisation, helping staff understand their responsibilities and recognise data protection risks in their daily work.
Data sharing agreements, processor contracts, and supplier terms all need proper data protection provisions. We draft and review contracts to protect your position and ensure compliance with legislative requirements.
When you call, you’ll speak to the solicitor handling your matter. You’ll have their direct dial and email. No layers of gatekeepers. Our clients tell us this responsiveness makes all the difference, especially when dealing with time-sensitive issues like breach notifications.
Our solicitors work closely across departments. Data protection touches employment law, commercial contracts, IT, and more. Our collaborative approach means you get rounded advice that considers the full picture.
We invest in getting to know our clients properly. Face-to-face meetings, regular catch-ups, practical updates on changes that affect your business. Plenty of larger firms aren’t prepared to do that. We are.
You’ll always get the full picture from us. Clear options, each with its own risk level, so you can make informed decisions. No sugar-coating, no unnecessary hedging. Just practical guidance and high-quality legal work at a fair price.
Get in touch for a free, no-obligation chat. We’ll listen to your situation, ask the right questions, and give you an honest view of what you need. No pressure, no sales pitch.
If we can help, we’ll set out exactly what we’ll do, how long it will take, and what it will cost. We’re upfront about fees because surprises aren’t helpful.
Once you’re ready to proceed, we’ll assign a solicitor who becomes your main contact throughout. They’ll understand your business and be available when you need them.
We focus on what matters. Whether that’s a compliance audit, policy drafting, or breach response, we work efficiently and keep you updated. You’ll never be left wondering what’s happening with your matter.
Data protection isn’t a one-off exercise. We’re here for ongoing questions or annual reviews, whatever level of support suits your business.
We believe in being upfront about costs. Legal fees shouldn’t be a mystery.
For data protection work, we typically offer:
Fixed Fees for defined projects like policy drafting, compliance audits, or training sessions. You’ll know the cost before we start.
Hourly Rates for ongoing advisory work or complex matters where scope may evolve. We’ll give you an estimate and keep you updated on costs as work progresses.
We’re happy to discuss pricing options that work for your business. Contact us for a free initial conversation where we can understand your needs and provide a clear quote.
The UK GDPR sets out the core data protection principles and rules that organisations must follow when processing personal data. The Data Protection Act 2018 sits alongside it, filling in details specific to the UK and covering areas like law enforcement processing. For most businesses, the two work together as a single framework. When we advise clients, we consider both together to give you a complete picture of your obligations.
You must appoint a DPO if you’re a public authority, your core activities involve large-scale systematic monitoring of individuals, or you process special category data on a large scale. Even if you don’t fall into these categories, having someone responsible for data protection, whether internal or outsourced, is good practice and helps demonstrate accountability to the ICO.
First, contain the breach and assess what’s happened. For breaches likely to result in a risk to people’s rights and freedoms, you must notify the ICO within 72 hours of becoming aware. Some breaches also require notifying affected individuals directly. Having a response plan ready before a breach occurs makes this much easier. We can help you create that plan and support you through any actual incidents.
The ICO can issue fines of up to £17.5 million or 4% of annual worldwide turnover, whichever is higher, for the most serious infringements. Lower-tier breaches can attract fines up to £8.7 million or 2% of turnover. Beyond fines, the ICO can issue enforcement notices, conduct audits, and in some cases pursue criminal prosecutions. The reputational damage from a public enforcement action often concerns businesses more than the financial penalty.
You have one calendar month to respond to a SAR. The request can be made verbally or in writing and doesn’t need to mention “subject access request” specifically. You’ll need to search for all personal data you hold about the individual and provide it in a commonly used electronic format. There are exemptions, for example for legally privileged material or information about third parties, but these need careful handling.
Yes, but you need appropriate safeguards in place and appropriate contractual provisions in place. The rules have evolved since the UK GDPR first came into law, so it’s worth reviewing any existing arrangements.
Personal data is any information relating to an identified or identifiable living individual. This includes obvious identifiers like names and email addresses, but also data that could identify someone when combined with other information, such as IP addresses, employee IDs, or customer reference numbers. The definition is broad, and most businesses hold more personal data than they initially realise.
UK GDPR requires you to keep personal data only for as long as necessary for the purposes you collected it. There’s no single retention period that applies to all data. You need a retention policy that sets out different periods for different types of data based on your business needs and any legal requirements (like tax records or employment documents). We help clients develop practical retention schedules that work for their operations.
Yes. UK GDPR applies to all organisations processing personal data, regardless of size. There are no exemptions for small businesses, though some obligations (like appointing a DPO) only apply in specific circumstances. The good news is that compliance doesn’t have to be complicated for smaller organisations. We help SMEs put proportionate measures in place without overcomplicating things.
A DPIA is a process to help you identify and minimise data protection risks when starting new projects or making significant changes to how you process personal data. DPIAs are mandatory for processing likely to result in high risk to individuals, such as large-scale profiling or new technologies. Even when not required, they’re a useful tool for demonstrating accountability.
The DUAA came into force in June 2025 and made several changes to UK data protection law. Key updates include new “recognised legitimate interests” that don’t require a balancing test, changes to international transfer rules, a broader definition of scientific research, and a new right for individuals to complain directly to data controllers. Organisations have until June 2026 to ensure full compliance with the changes.
Your privacy notice must tell people who you are, what personal data you collect, why you’re collecting it, the legal basis for processing, who you share it with, how long you keep it, their rights, and how to complain. It needs to be clear and accessible, not buried in legal jargon. We help clients write privacy notices that actually make sense to the people reading them.
a: 9 Cathedral Road, Cardiff, CF11 9HA
t:Â 02920 829 100
Located in the heart of Cardiff’s business district, our head office is easily accessible by car and public transport. We can provide a Cardiff registered office address for your company.
a: Unit F12, InTec, Ffordd y Parc, Parc Menai, Bangor, LL57 4FG
t:Â 01248 301 100
We advise businesses throughout Wales and across the UK on data protection matters. Our North Wales office means we’re accessible to organisations across the region, and our Welsh language capability extends to every level of our team.
For clients outside Wales, we work remotely with businesses across England and the UK. Data protection advice doesn’t require face-to-face meetings, though we’re always happy to visit when it helps.
Data protection doesn’t have to be complicated. Whether you need a quick sense check, a full compliance review, or ongoing support, we’re here to help.
Get in touch for a free, no-obligation conversation. We’ll listen to your situation, give you an honest assessment, and explain how we can help. No jargon, no pressure.
Call us on 02920 829 100 or use our Contact us form.
To speak to one of our experts today, please contact us on 02920 829 100 or by using our Contact Us form for a free initial chat to see how we can help.
02920 829 100 
